Contact Support
Can't find what you're looking for? We're here to help.
Email Support
For non-urgent questions:
- Email: support@petty-cash.net
- Response time: Within 24 hours on business days
Live Chat
Available during business hours (9 AM - 6 PM PT):
- Click the chat bubble in the bottom right
- Average response: Under 5 minutes
When Contacting Support
Include these details for faster help:
- Your production name
- What you were trying to do
- What happened instead
- Any error messages you saw
- Screenshots if possible
Bug Reports
Found a bug? Let us know:
1. Go to /help/contact
2. Select Report a Bug
3. Describe the issue in detail
4. We'll investigate and follow up
Feature Requests
Have an idea for improvement?
1. Go to /help/contact
2. Select Feature Request
3. Tell us what you'd like to see
Status Page
Check if there's a known outage:
- Visit status.petty-cash.net
- Subscribe for incident updates